Cancellations

Under the Republic of Ireland's Distance Selling Regulations you have the right to cancel the contract for the purchase of any item within 14 working days of delivery (starting the day after you receive the goods).

During the cooling-off period, you can cancel a distance contract without giving a reason and without incurring charges or penalties, other than possible charges incurred in returning the goods.

For more information on the distance selling rule, please the the citizens information site at

http://www.citizensinformation.ie/en/consumer_affairs/consumer_protection/consumer_rights/distance_selling.html

If you decide to cancel the contract we will then refund you the price you have paid for the goods including the standard cost of delivery. We will not refund the cost of a service provided by us that you specifically requested, such as a gift-wrap service or a special delivery service. You are under a duty to take reasonable care of the goods, which means the goods must be unused.

To cancel your order, email [email protected]. Please provide your order number, the date of purchase, your name and contact details, the item you wish to cancel and the reason.