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FAQ Search Results

Do you provide a Greenhouse installation service?
Yes, we do. We can organise a greenhouse installer to contact you and to give you a separate price. (Please note: This is for the Vitavia Range of Greenhouses) At present we are unable to provide an installation service for The Halls / Eden Range. We would recommend a local builder who should be able to provide you with a quote for both groundwork and installation.

If you are availing of installation for the Vitavia range, please note:  Groundwork must be completed and the installer ...
Do you have a "Click & Collect" service?
Yes, you can collect your order at 124 Capel Street. To order and collect in store, simply select the "collect at Capel Street" option at the basket and checkout as normally. You will receive an email when your goods are ready for collection. Some items are not eligible for collection and if there is no option for collection at the basket, these items will only be available for home delivery.  
Delivery Schedule & Times
All goods ordered before 3pm (Monday to Friday) are dispatched on the same day and delivered next working day. Goods ordered after 3pm will be dispatched the next day. (This is with the exeption of Greenhouse which an take 14 - 28 days for delivery from date of order and Radiator cabinets which usually ship within 3-5 days. 

Delivery stars at just €2.95 and is FREE for orders of €50.00 and over.
Greenhouses are delivered Free.


Delivery Update & Brexit <...
Delivery Areas
We deliver to all parts of Ireland.

Although the bulk of goods shipped are within Ireland, we do receive many questions from customer wishing to purchase goods for delivery outside Ireland. In most cases there will be additional charge which is dependent on the weight and size of goods. Simply select your country from the dropdown box at the checkout. Our system then calculates based on destination / weight or size. We may contact you if there is an additional charge or if we are unable...
Privacy Policy
This privacy policy sets out how Lenehans uses and protects any information that you give Lenehans when you use this website. Lenehans is committed to ensuring that your privacy is protected.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Lenehans may change this policy from time to time by updating this page. You should check this page ...
What information we collect
We may collect the following information: Name. Contact information including email address. Demographic information such as postcode, preferences and interests. Other information relevant to customer surveys and/or offers.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This...
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected] We...
List of cookies we collect
The table below lists the cookies we collect and what information they store. COOKIE name COOKIE Description CART The association with your shopping basket. CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly. COMPARE The items that you have in the Compare Products list. CUSTOMER An encrypted version of your customer id with the store. CUSTOMER_AUTH An indicator if you are currently logged into the store. ...
Cancellations
Under the Republic of Ireland's Distance Selling Regulations you have the right to cancel the contract for the purchase of any item within 14 working days of delivery (starting the day after you receive the goods). During the cooling-off period, you can cancel a distance contract without giving a reason and without incurring charges or penalties, other than possible charges incurred in returning the goods. For more information on the distance selling rule, please the the citizens information site...
Returns
If purchased in our Capel Street shop, please make sure you read the policy below before bringing the product to the store, accompanied by a valid receipt.
If you ordered online, please follow the procedure described below. Return Period You can return an item within 28 days of receipt.
Please note: Cut-to-size products and mixed paint...
Refunds
Once we have received and inspected your goods, we will issue a refund immediately.
Please note: only customers that are logged in will be able to post questions
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