Terms & Conditions

By using this site, you agree to the following terms and conditions:

General

All orders placed through lenehans.ie are subject to these terms and conditions. They override any different terms in a customer’s order or correspondence.

We may update these terms at any time by posting changes online. Continued use of the site means you accept the updated terms.

Orders & Confirmations

• You must be 18 or over to place an order.

• Orders are confirmed only when accepted by us and payment has been successfully processed.

• All orders are subject to product availability.

• We reserve the right to decline or cancel any order.

Prices

• All prices are in Euro (€) and include VAT.

• Delivery charges are shown separately at checkout.

Payment

We accept most major credit and debit cards. Payment is processed securely at checkout and charged on dispatch.

Delivery

• Delivery times shown are estimates only.

• We are not liable for delays caused by events outside our control (e.g. strikes, weather, supply issues).

• Goods are delivered to the address you provide within Ireland.

Cancellations & Returns

• You may cancel your order within 14 days of purchase and receive a full refund (excluding extra services such as express delivery).

• Items must be returned unused, in their original packaging, and with proof of purchase.

• Unless the item is faulty or delivered in error, you are responsible for return shipping costs.

To arrange a return or cancellation, please email [email protected] with your order details.

Liability

Our goods are not guaranteed for any specific purpose unless stated. Our liability is limited to the price paid for the goods.

Copyright & Site Content

All content on this site is owned by or licensed to us. It may not be copied, modified, or used for commercial purposes without permission.

We aim to keep the site accurate and up-to-date, but we cannot guarantee it will always be free from errors, viruses, or interruptions.

Privacy

We respect your privacy and handle personal data in line with our Privacy Policy.

Governing Law

These terms are governed by the laws of the Republic of Ireland.

How Stripe Handles Credit Card Information

Your payment is processed securely by Stripe, one of the world’s leading online payment providers.

• Secure Processing: Your card details are sent directly to Stripe using encrypted connections (TLS).

• No Storage of Card Data: We never see or store your full card details. Stripe replaces them with secure tokens.

• PCI DSS Level 1 Compliance: Stripe is certified to the highest industry standard for card security.

• Fraud Protection: Stripe’s fraud detection system helps block suspicious activity.

• Global Standards: Stripe complies with EU and international regulations including PSD2, SCA, and 3D Secure.

In short, your card details are handled safely, securely, and in compliance with international standards.